Refund Sale
- Hover over the "POS" option in the side navigation bar. Click on "Process Sales from the dropdown menu. Alternatively, click on "POS",You will be directed to process sales.
- Click on the "Refund" button, at the bottom of the screen. You will be directed to the Sales history List.
- Locate the sale you want to delete. You have multiple filters to find the sales such as search it using the customer name, barcode, etc or you can filter it based on status of the sale, date. After locating the sale, click on the refund button next to the entry.
- Refund form will appear. You can now edit the refund items as per your requirement.
- Once you are done with the process, You have several options:
Park : You can click on park button to save and refund it later.
Discard Sale : You can click on discard sale button, if you want to cancel the refund.
Refund: You can click on Refund button to process the refund.
NOTE: The mode of refund is Cash payment.
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