Void/Cancel and Invoice From POS

 Void Invoice

1. Hover over the "POS" option in the side navigation bar. Click on "Process Sales from the dropdown menu. Alternatively, click on "POS", You will be directed to process sales.
   
   
   
2. Click on the "Retrieve Sales" button, at the bottom of the screen. You will be directed to the Sales history List. 
    
   
   
3. Locate the sale you want to Void/Cancel. You have multiple filters to find the sales such as search it using the customer name, barcode, etc or you can filter it based on status of the sale, date. 
   
    
   
   
4. After locating the sale, click on the dropdown attached to refund button and choose void invoice option and click on it.
   
    
   
   
5. After the invoice is successfully voided, the system will automatically print a receipt for the voided transaction.